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Observe Integration

Prerequisites​

  • Have an active Observe account.

Configuration​

Pulling your Observe Datastream Token (Observe documentation)​

  1. Log into your Observe account.
  2. Navigate to your "Data & Integrations -> Datastreams" settings in the left-side navigation menu. Observe Left Menu
  3. Click on "Create datastream" at top right or click on an existing datastream. Observe Create Datastream
  4. You must add a "Name" and "Description". Also, you need to decide how you much retention you want to have. Observe Create Datastream
  5. Click on "Create -> Token" at the middle or at the top right. Observe Create Token
  6. You must add a "Name" and "Description" Observe Create Token
  7. Copy the token value because you will not be able to get it again later. You will have to use it on the Embrace dashboard. Observe Create Token

Pulling your Observe Customer ID (Observe Documentation)​

  1. Log into your Observe account.
  2. Get the "Customer ID" from your URL. If the URL is: https://123456789012.observeinc.com, customer id is: 123456789012. You will have to use it on the Embrace dashboard.