Embrace brings Real User Monitoring (RUM) to Chronosphere’s composable observability ecosystem

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Embrace brings Real User Monitoring (RUM) to Chronosphere’s composable observability ecosystem

Embrace is partnering with Chronosphere to connect frontend and backend data, closing the gap between user experience and system performance

We are excited to share that Embrace has joined Chronosphere’s newly announced Partner Program. As their user-focused observability and RUM partner, we join a select group of domain experts shaping the future of composable observability. 

Together, we are connecting the dots between frontend user experience and backend performance, bringing user-focused observability to one of the industry’s most powerful OpenTelemetry-native platforms.

At Embrace, our mission is to help engineering teams understand how real users experience their apps and sites, and to give them the visibility and control they need to improve those experiences with confidence. We share Chronosphere’s belief in an open, composable observability ecosystem: one that eliminates vendor lock-in and empowers teams to choose the solutions that deliver the most value. Our fellow Chronosphere Partner Program companies Arize, Checkly, Polar Signals, and Rootly might say the same!

Why this partnership matters

Modern engineering organizations need flexibility, not restrictions. They want the freedom to build observability stacks from specialized solutions connected through open standards like OpenTelemetry.

As teams move away from costly, closed “all-in-one” platforms, Embrace RUM and Chronosphere offer a modern, open alternative. Together, we deliver depth, interoperability, and cost efficiency without the risk of lock-in. With Embrace RUM integrated directly into Chronosphere, teams can:

  • Correlate frontend sessions with backend traces in a unified platform
  • Detect and resolve user-impacting issues before they affect revenue or reputation
  • Connect technical performance directly to user engagement and business outcomes
  • Build within a composable observability ecosystem that lets teams choose the right tools for each domain while maintaining unified system health and control

In the past, adding observability tools meant more complexity, higher costs, and fragmented insights. Now, teams can close visibility gaps and connect every signal, from screen tap to database transaction, within a single, cohesive system of understanding.

How we work together

Chronosphere customers can now access frontend telemetry from Embrace directly within their Chronosphere dashboards. Developers can correlate individual user sessions with backend system traces, and form actionable metrics based entirely on client-side activity. 

And for frontend devs who need deeper context, Embrace offers the industry’s most advanced troubleshooting products for mobile and web (User Journeys, session timelines, crash/ANR reporting, Core Web Vitals, so much more).

Our integration delivers:

  • Control over your data: Flexibly route, sample, & aggregate your telemetry with no vendor lock in
  • OTEL compatibility: Ingest frontend telemetry with OTLP protocol
  • Deep technical integration: Connect the status of backend services directly with user experiences
  • Smooth team workflows: A common language of data (OTel) with frontend and backend data in a single view

Looking ahead

Connecting the perspective of the end-user with system performance on the backend lets you determine the business impact of unreliable networking, unintuitive user interfaces, and poor client-side integrations. With composable observability from Embrace and Chronosphere, you can improve end-to-end workflows and better understand issues that affect SLOs and the overall success of your application. Because true observability isn’t just about tracking systems. It’s about understanding people, and building technology that serves them better.

To learn more about how Embrace and Chronosphere provide composable observability, watch our webinar, “Taming Observability Chaos: How Chronosphere and Embrace Are Redefining Control” on-demand here. You can also check out our partner page for more information.

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